De-Escalating Potentially Violent Situations

June 7, 2022 to June 14, 2022

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment of personal styles. Participants will develop a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations.

Workshop outline includes:

  • Overview of Violence
  • Risk Factors
  • Anger Cycle
  • Styles of Anger
  • Warning Signs
  • The Aggression Defusing Process
  • Approaching, Containment and Problem Solving Strategies
  • When and How to Disengage

Upcoming Locations/Dates:

  • June 7th, 2022 (9:00am-4:00pm)
  • Dauphin, Manitoba
  • In person training
  • Location: TBA


  • June 15th, 2022 (9:00am-4:00pm)
  • Winnipeg, Manitoba
  • In person training
  • Location: TBA


Presenter: Robin Jackson, Training Specialist, Metis Child and Family Services Authority

To Register: Please use the standard registration form. Completed forms can be emailed to training@metisauthority.comDeadline for training registrations are 7 working days prior to the training.


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